Integrations

Dexzyle connects to your existing healthcare infrastructure. No rip-and-replace required.

Overview

Dexzyle integrates with:

• EHR/eMAR Systems: Clinical data and resident information
• Pharmacy Networks: Prescription status and document feeds
• Document Management: Faxes, images, and attachments

Supported Systems

EHR/eMAR Platforms

PointClickCare

• Type: Native integration
• Sync: Real-time resident and order data
• Setup Time: 2-3 business days
• Documentation: PointClickCare Integration Guide

MatrixCare

• Type: API integration
• Sync: Hourly updates
• Setup Time: 3-5 business days
• Documentation: MatrixCare Integration Guide

Omnicare (eMAR)

• Type: Data feed
• Sync: Daily batch + real-time alerts
• Setup Time: 5-7 business days
• Documentation: Omnicare Integration Guide

Others

• Netsmart: In development
• Optum: Available via API
• Custom: Contact us for custom integrations

Pharmacy Networks

SureScripts

• Type: Network integration
• Data: Rx status, delivery updates
• Setup Time: 1-2 weeks (includes testing)
• Documentation: SureScripts Integration

PioneerRx

• Type: Direct integration
• Data: Order status, fax documents
• Setup Time: 3-5 business days
• Documentation: PioneerRx Integration

Pharmacy Management Systems

• QS/1: Supported
• RxSafe: Supported
• Custom: Available for regional pharmacies

Document Systems

sFax

• Type: API integration
• Direction: Inbound and outbound
• Setup Time: 1-2 business days
• Documentation: sFax Integration

RightFax

• Type: Server integration
• Direction: Inbound and outbound
• Setup Time: 3-5 business days
• Documentation: RightFax Integration

Email (Secure)

• Type: SMTP/IMAP with encryption
• Direction: Inbound only (secure)
• Setup Time: Same day
• Documentation: Email Integration

Integration Architecture

How It Works

┌─────────────┐
│   EHR/eMAR  │ ←──→ Dexzyle ←──→ ┌──────────┐
└─────────────┘      Platform     │ Pharmacy │
                         ↕         └──────────┘
                   ┌──────────┐
                   │Documents │
                   └──────────┘

Data Flow

1. Resident Data: EHR → Dexzyle (names, rooms, orders)
2. Rx Status: Pharmacy → Dexzyle (timelines, delays)
3. Documents: Fax/Email → Dexzyle (parsed and linked)
4. Messages: Users ↔ Dexzyle ↔ External parties

Security

• All integrations use encrypted connections (TLS 1.3)
• Data synchronized to isolated customer environments
• Role-based access enforced at integration layer
• Complete audit trail of all data transfers

Setup Process

1. Integration Planning

• Identify systems to connect
• Determine data scope and sync frequency
• Review security requirements

2. Technical Configuration

• Provide connection credentials (API keys, SFTP, etc.)
• Configure data mapping and filtering
• Set up test environment

3. Testing & Validation

• Test data sync in sandbox
• Verify data accuracy and formatting
• Conduct security review

4. Go-Live

• Enable production integration
• Monitor initial data sync
• Train staff on integrated workflows

Average Setup Time: 1-2 weeks depending on systems

API Integration

For custom integrations, Dexzyle provides a REST API.

API Documentation

• Authentication: OAuth 2.0 or API keys
• Endpoints: API Reference
• Rate Limits: 1000 requests/minute per customer
• Support: Swagger/OpenAPI documentation available

Webhook Support

• Real-time notifications for events
• Configurable retry logic
• HMAC signature verification

Common Integration Questions

Q: Do we need to change our current systems?

A: No. Dexzyle connects to your existing infrastructure. No replacement required.

Q: How long does integration take?

A: Typical setup: 1-2 weeks. Complex customizations may take longer.

Q: What if our system isn't listed?

A: Contact us. We regularly add new integrations and can build custom connections.

Q: Is our data secure during integration?

A: Yes. All connections are encrypted, and data is isolated to your environment.

Q: Can we test before going live?

A: Yes. We provide a sandbox environment for testing all integrations.

Get Started

Ready to integrate Dexzyle?

1. Contact Integration Team: integrations@dexzyle.com
2. Schedule Kick-off Call: Review your systems and requirements
3. Receive Integration Plan: Timeline, credentials needed, testing approach

Support

• Integration Support: integrations@dexzyle.com
• Technical Support: support@dexzyle.com
• API Documentation: /api/